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Every question
deserves an answer.
We are here. Whether you need help with your ritual, your order, or just want to say hello.
Based in
Brussels, Belgium
Shipping across Europe
Response time
Mon to Fri, 9h to 18h
Central European Time
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Tell us about yourself, your hair, and how we can help.
Frequently asked
Start by identifying your main hair concern: hydration, repair, scalp balance, or frizz control. Each booster targets a specific need. You can mix up to 2 boosters per wash, and switch them as your hair evolves.
Orders ship within 1-2 business days. Belgium deliveries arrive in 1-3 days. European orders take 3-7 business days depending on your country.
We accept returns of unopened products within 14 days of delivery. If you received a damaged item or the wrong order, contact us and we will make it right immediately.
Yes. ARCHETYPE is designed for every hair type. The base cleanses and nourishes universally, and the boosters allow you to address your specific needs regardless of texture, thickness, or porosity.